Privacy Policy

Last updated: June 2026  |  Applies to all 711cuci members and visitors

This Privacy Policy explains how 711cuci collects, uses, stores, and protects the personal information you provide when using our platform. By registering an account or accessing any part of the 711cuci platform, you acknowledge that you have read and understood this Policy.

SECTION 1

Who We Are

SECTION 2

Personal Data We Collect

Registration Data — Full name, date of birth, residential address, email address, phone number, and chosen username. Collected at the point of account registration.

Identity Verification (KYC) Data — Government-issued identification document (e.g., MyKad, passport), proof of address, and where required, proof of payment method ownership. Collected as part of our mandatory Know Your Customer process.

Financial Transaction Data — Deposit amounts, withdrawal requests, payment method identifiers (e.g., last four digits of bank account, e-wallet reference), transaction timestamps, and balances. We do not store full payment card numbers.

Gaming Activity Data — Game sessions, wagers placed, wins and losses, bonus usage, and betting history associated with your account.

Technical & Device Data — IP address, browser type and version, device type, operating system, session duration, and pages visited. Collected automatically via cookies and server logs.

Communications Data — Records of live chat interactions, support ticket correspondence, and emails exchanged with the 711cuci support team.

SECTION 3

How We Use Your Personal Data

Purpose Data Used
Account registration and management Registration data, device data
Identity verification and age confirmation (21+) KYC data, registration data
Processing deposits and withdrawals Financial transaction data, KYC data
Providing and improving gaming services Gaming activity data, device data
Fraud prevention and security monitoring All categories, as needed
Anti-money laundering (AML) compliance Financial transaction data, KYC data
Customer support Communications data, account data
Responsible gaming monitoring Gaming activity data, financial data
Marketing communications (where consented) Registration data, gaming preferences
Analytics and platform improvement Technical and device data (anonymised where possible)
SECTION 4

Legal Basis for Processing

SECTION 5

Sharing Your Personal Data

SECTION 6

Cookies & Tracking Technologies

SECTION 7

Data Retention

SECTION 8

Data Security

711cuci implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure.

SECTION 9

Your Data Protection Rights

SECTION 10

Children's Privacy

711cuci's services are strictly for individuals aged 21 and above. We do not knowingly collect personal data from individuals under this age. If we become aware that personal data has been submitted by or on behalf of a person under 21, that data will be deleted and the associated account closed immediately.

SECTION 11

Third-Party Links

SECTION 12

Changes to This Privacy Policy

SECTION 13

Contact Us

Email: [email protected]
Live Chat: Available 24/7 via the on-site chat widget
Response Time: Privacy requests are acknowledged within 2 business days and resolved within 30 days.

How 711cuci Protects Your Privacy

End-to-End Encryption

All data exchanged between your device and the 711cuci platform is protected via 256-bit SSL/TLS encryption — the same standard used by major banks. Your login credentials, personal details, and financial information travel over an encrypted connection at all times.

No Password Visibility

Passwords on 711cuci are stored using industry-standard one-way hashing. Even internal staff cannot read your password. If you forget it, the only option is a reset — it cannot be retrieved because it is not stored in readable form anywhere.

No Data Selling

711cuci does not and will not sell your personal data to third parties for their own marketing purposes. The data you provide is used only to operate your account, process transactions, and keep the platform secure — nothing more.

Your Data, Your Control

You can request access to, correction of, or deletion of your personal data at any time. You can also withdraw marketing consent and manage cookie preferences. 711cuci processes verified data requests within 30 days.

Clear Retention Limits

711cuci does not hold your data indefinitely. Retention periods are defined for each data category, and data is securely deleted or anonymised once those periods expire. You can find the specific timelines in Section 7 above.

Minimal Data Collection

711cuci collects only the data genuinely needed to operate your account and comply with legal obligations. We apply data minimisation principles and do not request information that serves no legitimate operational purpose.

Your Data is Safe with 711cuci

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21+ only. Gambling involves risk. Play responsibly.